Refunds and cancellation: MemeBox

Last updated: 15 October 2026

What this policy covers

This policy covers MemeBox digital software purchases, including usage-time passes and eligible characters, filters and outfits. It applies together with the terms of use and any rights required by applicable law.

Before and after activation

You can leave checkout before completing a payment. Once digital access has been delivered and activated, purchases are normally final; a change of mind or unused pass time alone does not automatically qualify for a refund, subject to applicable law. Passes are not recurring subscriptions: pausing a pass stops future usage-time consumption and does not itself refund a purchase.

Payment and delivery problems

Contact support for a duplicate charge, payment error, missing entitlement or a material technical issue with a purchased feature. We review the payment and delivery records and arrange correction, delivery or a refund where appropriate. This policy does not exclude statutory consumer rights.

How to request help or cancellation

Email memebox.help@gmail.com with the order reference, date, product and problem. For a cancellation request after payment but before activation, contact support so the delivery and payment status can be checked. Do not send bank passwords, card security codes, OTPs or your UPI PIN.

Approved refunds

Where supported, approved refunds are returned through the original payment method. Processing and bank-credit timing depend on the payment provider and bank; support will share the expected timeline and available refund reference when the refund is initiated. Do not treat this page as confirmation that a particular payment has already been refunded.

Refunds and payment reversals may remove the related entitlement. For a license with multiple purchases, we review the affected purchase so unrelated valid entitlements are preserved.